The trouble with tape
Data is a company's most valuable asset. But if you're opening a drawer in your desk to search for a back-up tape with a handwritten label that says "September 2002" to find important business information, you may want to take another look at your data protection strategy.
Using Business Contact Manager with Exchange, revisited
A couple of weeks ago, David lamented that BCM (Business Contact Manager) won't work with Exchange server accounts in your profile unless you use Small Business Server 2003. That's the official word out of Redmond, but logic says if it works with SBS (Small Business Server), it must work with any Exchange account. This article points to a very useful resource with the necessary steps.
Forcing Outlook 2003 to create Unicode PSTs
The new Unicode format for Outlook personal store files has a number of advantages. However, there are instances where the Unicode format may not be the default and a registry hack can convince Outlook 2003 to create a Unicode PST anyway. This article tells you how.
Meet the Answer Team
With the help of the fine members of the San Diego Outlook User Group, OutlookPower is launching a new series: Ask the Answer Team. If you've got Outlook or Exchange-related questions, these are the folks to ask.
The Deleted Items folder is not a filing cabinet
Are you guilding of using your Deleted Items folder as a filing cabinet? If so, you might be in for something of a rude awakening. This article by Contributing Editor Diane Poremsky shows why.

 
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