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CAN YOU FIGURE OUT THIS WEIRD EXCHANGE QUIRK? - OUTLOOKPOWER
Thursday, October 02, 2008Click to submit news

Can you figure out this weird Exchange quirk?
(Same message, but this time sent through our basic SMTP server)

Hi, David here. We're experiencing a very weird, Exchange-related quirk and I'm hoping one or more of you Exchange wizards out there will know what's going on.

We send most of these news postings into OutlookPower's content management system via email. We've been doing this for years, with no problem. However, when we send in a news posting through our hosted Exchange server, the posting tends to include lots of weird equal-sign-space sequences, (like th= s) as you can see in this test posting to WebSpherePower.

Here's what we know. First, we're sending the postings in Plain Text, so it's not an RTF or HTML issue. When we send the posting into the CMS using a simple SMTP server, we don't have any problems. But when we send the posting into the CMS using Exchange, we do.

At first, we thought it was Outlook (we were using Outlook 2003). So we tried it in Outlook 2007. Same problem. I thought it was something in how we'd set up Outlook to talk to Exchange, but that's not the case. Our hosting provider had the idea that we should try submitting the posts through Outlook Web Access (for Exchange 2007). That removes both Outlook and our connection from Outlook to Exchange from the variable mix. And the problem persists.

And we also know it's not our CMS, because the CMS merely downloads email from a (non-Exchange) SMTP server and since it works from some email submissions and reliably doesn't from the Exchange submission, we know it's not the CMS. 'Tis makin' us nuts.

We're pretty much out of ideas here and our hosting provider's also run out. But we have a very smart readership out there, so I'm hoping you guys have a clue. If you've got a suggestion (please make it polite), send it to me at david@zatz.com. If your suggestion happens to be the one with the right answer and we can fix it, I'll publicly tell everyone you're a genius.

Thanks in advance!


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