Search OutlookPower's 9,596 Outlook and all-things-email article archive 
Home
EasyPrint
News details Click here for the RSS feed's XML code. This is not a browser URL.
Articles-only Click here for the RSS feed's XML code. This is not a browser URL.
Twitter Feed Click here for the Twitter feed.
EMAIL ETIQUETTE
When it comes to email forwarding, sharing isn't always caring
By David Gewirtz

It never fails. Whenever someone finds out I publish a magazine about email, the conversation inevitably turns to two questions. The first question is the obvious one: how does the person I'm talking to protect himself or herself from spam, spyware, and the boogeyman? We've covered this over and over in the magazine. But the second question -- that's something we've not talked about until now.

"Let's talk about the issue of email forwards and the fragile social fabric of relationships."

That inevitable second question takes this form: "I have this friend/mother/cousin/brother/boss/priest/rabbi/neighbor who insists on constantly forwarding me jokes/news items/religous passages/clippings/pictures/emails. How do I make her/him stop without hurting his/her feelings?"

Don't deny it. You know what I'm talking about. Like everyone else on the planet with an email account, you, too are getting these forwards. You may also be guilty of sending them.

So then, let's talk about the issue of email forwards and the fragile social fabric of relationships.

That was then, this is now
Way back, in the earliest days of email, there were relatively few people online. America Online hadn't yet spawned the legions of uncles and aunts who gained access to the Internet and spammers hadn't yet really discovered the benefits of a virtually free communications medium. Email also wasn't universally addressable. If you were an Internet user, you might not be able to "gateway" to CompuServe and CompuServe users couldn't send to AOL users, and so forth.

In those days, most people communicated via email with a purpose. If you were a heavy user, you might get ten or twenty messages, most of them work-related. If you were a light user, you might get ten or twenty messages a month. In that environment, it was a novelty to have a friend or family member to whom you could send a personal message. Your uncle might be online, but he might be on AOL while you had a corporate account, and the two didn't talk.

So, back then, if you got an email with a fun joke, it was a nice break. You might chuckle, think about that one person you wanted to connect with, and forward it on along. That person, who might not have gotten any messages that day, would see your forward, read the joke, chuckle, and be happy someone was thinking of her.

Ah, but that was then. This is now.

Now, we all get a massive amount of email. I, personally, get somewhere between 3,000 and 5,000 messages a day. I've got some friends who complain they have a "huge" amount of email when they get 200 messages a week. But that paltry 200 messages a week is still a lot more than folks used to get.


1  ·  2  ·  3  ·  4  ·  Next »
Other articles you might like
Home > Extras > Editorials (26 articles)
   Say goodbye to the Uh-Ohs. Long live the Tens.
   Analysis: Microsoft's plan to open the PST format
   How to ask for help (if you ever expect to get any)
Home > Strategies > Email Etiquette (4 articles)
   How positive email can help you succeed
   Who knew PR email was this controversial?
   10 bonehead mistakes PR people make when they send email
Get Weekly Email Updates
Subscribe to our regular weekly email newsletter. It's packed with tips, reviews, deep analysis, and the latest news.
 
Recent OutlookPower Articles
The strange case of Outlook losing notes and requiring passwords
Why I'm choosing to stick with Outlook 2007
Three ways to avoid email distraction and take back control of your time
Twenty ways to use email to commit career suicide
The two most motivational words in the English language
Diagnosing corrupted email headers
Email offenders
OutlookPower News Center
New Filing Assistant from Allometa
Dropbox bridges gaps in Microsoft's mobile sync
SmartBear Software Releases AQtime 7.0 Pro
6 Super Wi-Fi Tools for Windows
Microsoft Revives Windows 7 Family Pack Discount
Microsoft releases FixIt for critical flaw in 100 apps
M-Files Cloud Vault Easy, Hosted Document Management
>> Read all the news
More from the ZATZ journals
Computing Unplugged: Smartphone smarts for a mobile world
David Gewirtz Online: CNN commentary and analysis
DominoPower: It's time for Lotus to double-down on Linux and open source
-- Advertisement --

Centrally managed library houses boilerplate template for repetitive person-to-person email
COPY-and-PASTE from SENT ITEMS is a crude approach to repetitive email tasks, yet we all do it at times. Now, a slick online alternative saves time for senders, assures brand consistency, and greatly improves the quality of outgoing written communications. This service is built around a powerful integrated mail-merge functionality and is super easy for users and administrators. Use it internally, with home-based employees, or externally with dealers, distributors, service-reps, etc.

Learn more and try our LIVE DEMO.
ZATZ Home  ·  News  ·  Back Issues  ·  Credits/Trademarks ·  Link To Us
The Power Magazine for Microsoft Outlook and Exchange Users at OutlookPower.com
Copyright © 1998-2010, ZATZ Publishing. All rights reserved worldwide.
Outlook is a trademark of Microsoft Corporation.
Editor's Login