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LETTERS TO THE EDITOR
More about disappearing text
By David Gewirtz

Back in January, we ran an article about disappearing text that wasn't supposed to disappear. Reader Mike Becker was frustrated, and we posed some possible answers.

Two readers weighed in with their own experiences -- and both suggested changing things back to black.

First, here's what Gregg Evans had to say:

Had a similar issue with the disappearing message. After a while I highlighted the whole message and changed font colors and their was my message. Never figured out why it changed to white, but changing it to black brought it back.

Next up was reader Mark Allen's comments:

Just saw your OutlookPower email re: disappearing text
I have a very similar issue. I send a normal email and get a response with what appears to be a blank email. What Outlook 2007 is doing is changing the font color of my response email.
I've played with the font color settings but to no avail. My current only solution is to "respond" to the email, scroll down to the response to me and change the font back to black.

We also have to give Mark mad props for his email signature. It's the biggest, boldest, unabashed ad we've ever seen at the bottom of regular email correspondence. And since we can always appreciate aggressive marketing, here's a plug for Mark-the-tax-accountant. If you're in Cameron Park, CA, give him a visit at http://www.allentaxplanning.com.

David Gewirtz is the author of How To Save Jobs and Where Have All The Emails Gone? For more than 20 years, he has analyzed current, historical, and emerging issues relating to technology, competitiveness, and policy. David is the Editor-in-Chief of the ZATZ magazines, is the Cyberterrorism Advisor for the International Association for Counterterrorism and Security Professionals, and is a member of the instructional faculty at the University of California, Berkeley extension. He can be reached at david@zatz.com and you can follow him at http://www.twitter.com/DavidGewirtz.


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