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Tips for better email negotiations (continued)
Let's take a look at the blind spots of an INTJ. You many not spend the necessary time to establish rapport or develop relationships. You may cause confusion because you don't always communicate clearly. You may get impatient with people who don't understand your point of view. You may be inflexible and difficult to persuade.
Once you've determined your personality. Create a table like Table A and think about how your personality type has affected relationships with these different groups.
| Group |
Helped |
Hurt |
| Team Members |
__________ |
__________ |
| Supervisors |
__________ |
__________ |
| Vendors |
__________ |
__________ |
| Customers |
__________ |
__________ |
| Family Members |
__________ |
__________ |
Tips for Reading People's Personality Types So, what about the people you work with? Or the person sitting across from you at the negotiating table? Or the person on the other side of that impersonal email message?
People with specific personality types are naturally attracted to positions and careers that fit their type. For example, entrepreneurs are often ENTPs. They see possibilities where others don't. They are open and enthusiastic about ideas. Here are a few tips for reading people's personality types, as well as communication approaches
- Notice their behavior around others. Do they get excited and draw energy from others (E) or do they prefer to be on their own (I)?
- Where do they place their focus? Do they look at what could be (N) or at what is (S)?
- How do they make decisions? Do they preface their opinions with "I think" (T) or "I feel"? (F)
- Do the desk test. Is their desk neat, tidy and structured (J)? Or is it more spontaneously organized and flexible? (P)
You can also get clues from email messages. Look for neat and tidy formatting or sloppy formatting. Do they avoid the phone or in-person discussions at all cost? Are they warm and friendly when talking on the phone or just the facts?
Using these clues, you can build a picture of the person on the other side. Just remember: these are clues, not the full measure of the human being. Don't rely solely on these perceptions, but use them as factors in your process.
Communication approaches After you identify a personality type, then you need to know how to communicate with that person. Here are a few examples:
- INTJ: Be brief and to the point. Acknowledge their work and thank them -- especially in front of others.
- ISTJ: Don't bother them with the details. Make sure you understand their current challenges and help them find solutions to solve them.
- ENTP: Let them share ideas and participate in the process. Be clear about the deliverable and what you need.
- ESTJ: Engage them in discussion. Let them talk about personal matters. Ask them how they can help you with your problem.
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The Power Magazine for Microsoft Outlook and Exchange Users at OutlookPower.com
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