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OUTLOOKPOWER ANSWER TEAM
How to fix reminders that show up at the wrong time
By Francine Otterson
Experiencing issues with your Outlook reminders popping-up at incorrect times? OutlookPower reader Brian Derby is experiencing such an issue with his Outlook.
Some of our users are experiencing problems with reminders in Outlook: they are not popping up at the correct time, they are coming up several hours late and I was wondering if you would be able to shed some light on this for me.
Outlook reminders depend on the server's free/busy information as well as the Outlook profile's system time to determine when to give you a reminder. Therefore, a time delay can be caused by the PC and/or server having incorrect time, the wrong time zone, or the reminders themselves and/or the free/busy information on the server could have a problem.
There are a number of things you might try.
First, of course, verify the time and time zones under Date and Time on the Control Panel on your users' systems are set correctly. Also, check the time on your server.
Run the cleanreminders fix to help resolve any corruption issues with the reminders themselves. Type this into a command prompt:
Outlook.exe /cleanreminders
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Remember, you can run this from a DOS window, or by invoking the Run dialog by selecting Run from the Start menu.
Finally, try running the cleanfreebusy fix to resolve any issues with the free/busy information on the server by executing the following command line:
Outlook.exe /cleanfreebusy
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And there you go. All should be better now.
Submit your questions to the OutlookPower Answer Team
Submit your Outlook questions to editor@outlookpower.com with the words "OUTLOOKPOWER ANSWER TEAM" in the subject line. Francine Otterson, President of the San Diego Outlook User Group, and its members, make up the OutlookPower Answer Team and are always available to answer your tough Outlook questions.
For more information on the San Diego Outlook User Group, visit http://groups.yahoo.com/group/sdoutlookug.
We can't answer each question individually and we've got a lot of questions submitted, so we can't promise we'll answer yours. But we'll certainly try!
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Francine Otterson is the President of the San Diego Outlook User Group and a Microsoft Outlook MVP. She has been in the IT industry for over 10 years, providing technical support, software customization solutions and training in corporate settings, and as a consultant. She balances her work around her daughter and husband in sunny San Diego, California.
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