• Rodney Barrett asks: "I put in the command: Outlook/CleanReminders on the run screen and still don't get my reminders. Any suggestions? Am I doing anything wrong? Thanks."

• Tony G. Diep explains: "I hope you could help me with this problem with my Outlook Reminder. Until recently my Reminder would not show up, but I have not made any changes. I have verified that my Reminder is enabled, and everything has changed to default setting. I'm using Outlook 2003. If you have any suggestion to get my reminder back to work, I would greatly appreciated."

Some people get no reminders while others get too many. This was Chad Berglund's problem, who writes:

All of my Outlook reminders pop up at the same time. I already ran the "outlook /cleanreminders" option. This is a pain because throughout the day I am required to dismiss about 100 reminders. Instead of the one reminder poping up telling me I have a meeting, I will get about 10 reminders including all reoccurring items for that day. Any ideas on how I can straighten this out?

Here in OutlookPower, we have a huge library of back-issues, all available online at http://www.outlookpower.com/backissues/backissues.html. There are hundreds of articles for you to read, many of which will have the answers you seek.

There is one article, in particular, that does address each of these readers questions. Rather than reprinting those answers here, I'm just going to send you to that article, entitled "The trouble with Outlook reminders". It's at http://www.outlookpower.com/issues/issue200504/00001521001.html and should contain the answers you seek.

For more than 20 years, David Gewirtz, the author of Where Have All The Emails Gone? and The Flexible Enterprise has analyzed current, historical, and emerging issues relating to technology, competitiveness, and policy. David is the Editor-in-Chief of the ZATZ magazines, is the Cyberterrorism Advisor for the International Association for Counterterrorism and Security Professionals, and can be reached via email at david@zatz.com.