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THIS WEEK'S POWERTIP
Using Outlook and 'Exchange over the Internet'
By Diane Poremsky

A common question many users have when enabling Outlook 2003 for RPC over HTTP is how to enable the Exchange over the Internet dialog. Here's one such typical question:

I have Outlook 2003 on my desktop and it has an Exchange client to an Exchange 2003 server. I'm trying to implement the RPC over HTTP client. So I followed those instructions: On the Tools menu, click E-mail accounts, select View or change existing e-mail accounts, click Next, select the Exchange e-mail account, and then click Change. Click More Settings, then click the Connection tab. At this point, I was supposed to see the "Exchange over the Internet" section but in my case it's just not there. This section is blank. What should I do for it to appear?

In order to have the Exchange over the Internet section you need to have Windows XP SP1 installed along with the hotfix found in Knowledge Base article 331320, or Windows XP SP2 installed. SP2 is currently in wide beta testing.

If you aren't using Windows XP SP2, download the hotfix at http://www.microsoft.com/downloads/details.aspx?familyid=8670cff6-3d95-496e-8df4-13d8f38715fa or grab the Knowledge Base article at http://support.microsoft.com/?kbid=331320.

The Office Resource Kit has more information on configuring RPC over HTTP. You can read "Configuring Outlook 2003 for RPC over HTTP" online at http://www.microsoft.com/office/ork/2003/three/ch8/OutC07.htm for a good overview.

Win a book at Slipstick
Slipstick.com is running a Ratings Raffle for the next several weeks. Choose a category and vote for your favorite utilities in the category and enter the drawing to win a book. There will be five winners a week until the prize box is empty.

During the contest, you're limited to one entry person and can only vote in one utility category, but you can vote for as many of your favorite utilities in that category as you want. When the prizes are gone later this summer, you'll be able to come back and rate the utilities in the other categories.

For a list of prizes, winners, and rules, see http://www.slipstick.com/books/contest.htm.

To vote for your favorite utilities, go to http://www.slipstick.com/contest/default.aspx.

Product availability and resources
To download the hotfix, visit http://www.microsoft.com/downloads/details.aspx?familyid=8670cff6-3d95-496e-8df4-13d8f38715fa.

To read Knowledge Base article 331320, visit http://support.microsoft.com/?kbid=331320.

To read "Configuring Outlook 2003 for RPC over HTTP" online, visit http://www.microsoft.com/office/ork/2003/three/ch8/OutC07.htm.

For a list of prizes and winners in the book contest, visit http://www.slipstick.com/books/contest.htm.

To vote for your favorite utilities, visit http://www.slipstick.com/contest/default.aspx.

Diane Poremsky is the president of CDOLive LLC and a Microsoft Outlook MVP. She's author of Teach Yourself Outlook 2003 in 24 Hours (Sam's, 2003) and coauthor of OneNote 2003 for Windows (Visual QuickStart Guide). For questions or suggestions for future columns, write her at outlook@cdolive.com.


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